Given the amount of RVs it sells, that number is small. The BBB lists about 60 complaints about the company over the last three years. On the industry side, the Better Business Bureau (BBB) issued the company an A+, although it has not accredited the company. Grand Design RV reviews from both industry organizations and customers are overall positive. The site has nearly 4,000 registered users and has over a dozen subcategories dedicated to issues such as electrical systems and HVAC. com to serve as a resource and knowledge base for owners around the world.Īnother unofficial forum,, serves as an additional resource for information and community-building. In addition to its helpful customer support line, the company launched the website GDRV4Life. Grand Design Customer SupportĪnother of Grand Design RV ’s major selling points is its strong reputation for customer service. That level of inspection can offer you peace of mind in an industry where build quality is often an issue. This is a rigorous 300+ point inspection that rivals any quality assurance system in the RV industry. This can often result in things being missed and becoming problems down the line.Īlternatively, Grand Design employs a separate team just to do its pre-delivery inspections. Many companies save on labor costs by using their assembly team to conduct pre-delivery inspections. Where Grand Design really excels, however, is in its quality control. Grand Design only uses Luan on its campers. While this is cheaper, many consider it inferior to Luan, which is made from natural wood and stronger than Azdel. Many RV makers use Azdel, a lightweight manufactured material for their exterior panels. For starters, Grand Design opts for higher-end materials. The manufacturer’s build quality is a consistent talking point in Grand Design RV reviews from customers. Grand Design has as strong a reputation for quality as any RV manufacturer in the world.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |